Privacy Policy & Terms of Use
Your privacy and rights are important to us
Privacy Policy
Last updated: January 2025
We at Zuff ("we", "us", "our", "company") have created this Privacy Policy to explain how we handle personal information in the course of our business operations. As the controller of your personal data, we are committed to transparency and protection. This policy outlines our practices regarding information gathered through our websites, applications, email notifications, and associated services.
1. Information We Collect
We gather information about you through various channels, such as your interactions with our Services, communication via phone, email, social media, or participation in events and promotions.
The categories of personal information we collect include:
- Identifiers: Real name, email address, username, IP address, device IDs
- Health-Related Data: Vaping habits, quit progress, puff counts, nicotine intake levels
- Usage Data: App interactions, feature usage, session activity
- Location Data: General or precise location (with consent)
- Commercial Information: Purchase history, subscription status
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our Services
- Track your vaping cessation progress and provide health insights
- Customize your user experience and provide personalized quit plans
- Send you updates, support messages, and motivational content
- Analyze and improve our Services
- Process payments and manage subscriptions
- Connect you with quit buddies and community features
3. Health Data Protection
We take special care with your health-related data. All health data is encrypted and stored securely. We do not share your health data with third parties for commercial purposes. Data may only be shared with service providers necessary for app functionality, under strict confidentiality agreements.
4. Your Rights
You have the right to:
- Access your personal data
- Update or correct your information
- Delete your account and all associated data
- Object to certain data processing
- Data portability where applicable
5. Data Deletion
You can delete your account and all associated data at any time through the app's Account Settings or by emailing us at support@zuff.app with "Delete Account" in the subject line. Your data will be permanently deleted within 24 hours.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@zuff.app
Terms of Use
Last updated: January 2025
1. Acceptance of Terms
By using our Services, you agree to be bound by these Terms and by our Privacy Policy. If you don't agree to these Terms and our Privacy Policy, do not use the Services.
2. Eligibility
You may use the Services only if you are 16 years or older and are not barred from using the Services under applicable law. If you are under 18, your legal guardian must have reviewed and agreed to these Terms.
3. License to Use
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal, non-commercial use.
4. User Content
Your content remains your property. However, by making content available through our Services, you grant us a worldwide license to use, reproduce, modify, and display your content in connection with the Services.
5. Code of Conduct
When using our Services, you agree not to:
- Violate any laws or regulations
- Harass, threaten, or harm other users
- Post inappropriate or offensive content
- Attempt to hack or disrupt our Services
- Impersonate others or misrepresent yourself
6. Payment Terms
All purchases are final. Subscriptions automatically renew unless cancelled. You must cancel before renewal to avoid charges for the next period. Paid subscription fees are non-refundable except where required by law.
7. Medical Disclaimer
THE SERVICES ARE NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE. Always consult your physician or qualified health provider regarding vaping cessation or any medical condition.
8. Limitation of Liability
To the maximum extent permitted by law, Zuff's total liability is limited to the amount you paid us in the six months preceding any claim. We are not liable for indirect, incidental, or consequential damages.
9. Contact Information
If you have any questions about these Terms, please contact us at support@zuff.app